Our holiday home management company offers a comprehensive range of services tailored to meet the needs of homeowners and guests alike. This includes property management, marketing and advertising, guest communication, housekeeping, maintenance, and more.
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FAQ – Landloards
We take the safety and security of your property seriously. Our team conducts regular inspections, implements security measures such as keyless entry systems and security cameras where necessary, and works with trusted vendors to address any maintenance issues promptly.
Our team manages all guest inquiries and bookings on your behalf. We respond promptly to inquiries, provide detailed information about your property and its amenities, and handle the booking process from start to finish. We also coordinate check-ins and provide guests with assistance throughout their stay.
We utilize a variety of marketing channels to promote your property and attract potential guests. This includes listing your property on popular vacation rental websites, leveraging social media and email marketing campaigns, and optimizing your property listing to maximize visibility and bookings.
Our fees vary depending on the services you require and the size and location of your property. We offer transparent pricing with no hidden fees, and our fees are typically structured as a percentage of rental income or a flat monthly fee. We’ll work with you to create a customized pricing plan that fits your budget and needs.
Getting started with our holiday home management services is easy. Simply reach out to us via phone or email to schedule a consultation. During the consultation, we’ll discuss your property and your goals, answer any questions you may have, and create a customised management plan tailored to your needs.
Absolutely! You can still use your property for personal use whenever you like. Simply let us know your availability, and we’ll ensure that your property is blocked off from guest bookings during those times.
We partner with trusted cleaning and maintenance vendors to ensure that your property is thoroughly cleaned and well-maintained between guest stays. Our team conducts regular inspections to ensure that your property meets our high standards of cleanliness and upkeep.
In the unlikely event that a guest damages your property, we have procedures in place to handle the situation. We collect a security deposit from guests to cover any damages, and we work with the guest to resolve the issue in a timely and fair manner. We also have insurance coverage to protect your property in case of any significant damage.
We provide regular performance reports to keep you updated on the occupancy rates, rental income, guest feedback, and other key metrics related to your property. You can access these reports at any time through our online portal or contact our team for additional information.
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FAQ – Guests
Check-in time is typically in the afternoon, around 3:00 PM, while check-out time is usually in the morning, around 11:00 AM. However, please check your booking confirmation for the exact times as they may vary depending on the property and availability.
Upon booking confirmation, you’ll receive detailed instructions on how to check in to the holiday home. This typically includes information on key pick-up, access codes for keyless entry systems, and any other specific instructions for accessing the property.
You’ll need to bring a valid photo ID, such as a driver’s license or passport, for identification purposes during check-in. If you have any special requests or requirements, please let us know in advance, and we’ll do our best to accommodate them.
If you anticipate arriving outside of the designated check-in hours, please let us know in advance, and we’ll decide to accommodate your late arrival. This may include providing you with a lockbox code or arranging for a key exchange with a member of our team.
Early check-in and late check-out requests are subject to availability and may incur an additional fee. Please contact us at least 24 hours in advance to inquire about availability and any associated fees.
Many of our holiday homes offer on-site parking for guests. Please refer to your booking confirmation or contact us for specific information about parking availability and any associated fees.
Our holiday homes are fully equipped with a range of amenities to ensure a comfortable and enjoyable stay. This typically includes linens and towels, kitchen appliances and utensils, toiletries, and entertainment options such as Wi-Fi and television. Please refer to the property listing or contact us for specific details about the amenities included in your booking.
Our team is available 24/7 to assist you with any questions or concerns you may have during your stay. You’ll receive contact information for our guest services team upon booking confirmation, and you can reach us by phone, email, or through the messaging platform on our website.
If you encounter any issues or maintenance concerns during your stay, please contact our guest services team immediately. We’ll work quickly to address the issue and ensure that you have a comfortable and enjoyable stay.
If you’d like to extend your stay, please contact us as soon as possible to check availability. We’ll do our best to accommodate your request based on availability and any existing bookings.
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Our Experts’ Knowledge
We’re here to help! If you have any questions, feel free to explore our FAQ section dedicated to Airbnb. Our team of experts has extensive experience in all things Airbnb, ensuring we have the answers you need. Rest assured, we’ve got you covered!
